Massachusetts Historical Society

Visitor Code of Conduct

The MHS is committed to providing an environment in which all individuals are treated with respect and dignity. All members, guests, visitors, and service providers are expected to:

Refrain from any behavior that constitutes harassment of any kind, including without limitations harassment based on gender, race, disability, or sexual orientation. Such behavior is prohibited with regard to: any MHS staff, volunteer, vendor or contractor, visitor or other guest, speaker or other program presenter, or other persons who are authorized to be on MHS’ premises

Restricted Activities

The MHS is a smoke-free building. Smoking and/or vaping is not permitted in any area of the building, including restrooms, and within 25 feet of the building.

All disruptive behavior is prohibited. This includes, but is not limited to the following:

Verbal Abuse

Abusive behavior transcends angry behavior in that it incorporates personal attack and/or obscene language and causes staff to experience an unacceptable level of discomfort.

The Director of Safety and Security will be notified if such an occurrence happens. Actions may be taken, up to and including calling the Police Department and removal from MHS property.

The MHS reserves the right to suspend a visitor, reader, member, or other person’s right to visit the MHS and partake of its programs and exhibits in the event of a violation of any of these expectations, though this list is illustrative and is not intended to be exhaustive. This right to suspend exists before, during, and after any violation or anticipated violation of these expectations. The MHS may, but is not required to, notify any person in writing of its determination to suspend or terminate such person’s use of or access to MHS facilities or services. Violations of these expectations may result in the MHS requesting police or other law enforcement assistance.

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