Virtual Reference and Chat Services

Virtual Meetings

The Library Reader Services team can conduct virtual reference interviews via Zoom. This allows researchers to present your research questions to a librarian in person, rather than via e-mail or voicemail.

To schedule a virtual appointment with a librarian, please e-mail library@masshist.org and a staff member will coordinate with you to find a convenient time.

Live Chat

Researchers can also interact with the Reader Services staff via live chat. To initiate a chat session type your question in the text field below and click “Start Chat.” The first available Reader Services staff member will respond.

**Live chat is available Mon-Fri, 10:00AM-4:00PM (ET), except on days when the library is closed. See website for details.**