The Beehive: the official blog of the Massachusetts Historical Society

Emailed Reference Queries Not Received

We have recently experienced a problem with the MHS website email.  All emailed queries submitted to the library through the "Contact Us" page on the MHS website between August 19 and September 7 did not reach the library staff.  This includes emails sent to "Ask a Reference Question," "General Inquiries," and "Rights and Reproductions." 

 Unfortunately all of these queries have been lost to the ether.  There is no way to trace the messages nor can the library staff determine who sent them.  If you submitted a query during that time period please re-submit the query either through the repaired "Contact Us" page or by sending an email directly to me at

Our library staff strives to provide timely and thorough reference service to all queries.  We apologize for any inconvenience caused by this email problem. 

permalink | Published: Friday, 10 September, 2010, 1:00 AM